Look at what was waiting for me when I got home yesterday…..

I know I’m sad. Only I could get excited at the thought of a new piece of hardware waiting for me at home. Well it’s goodbye Netgear and hello Linksys.

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#VAUK10 – What a difference a year makes!

On Friday 11 June, I began my journey to the annual VA Conference and Awards 2010, which was held at the Forest of Arden, Marriott Hotel in Birmingham. I began my day fairly stressed because I had run my 4N group in Medway from 8am to 10am and thought I had lost my car key. I was effectively stranded (or so I thought). Thanks to Roselyn Knight of Borg Knight Solicitors and Andy Setterfield of The Hoodeners Horse, who stayed with me to look for it. To cut a long story short, I found the stupid key; in my bra! Yes, in my bra. If you want the...

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I just bought a loaf of bread at Sainsbury’s

I just bought a loaf of bread at Sainsbury’s

So you might wonder why I have written this post but it’s the slightly subversive side of me coming out that’s why! Whilst watching Socially Sally on her Livestream event on blogging, she challenged her viewers to write a blog post with a very inane title. The end result was this post. It actually reminds me of the sort of thing that people who are snooty about Social Media say such as “I don’t want to know what someone had for lunch” or “I don’t care where someone’s going for dinner”. Oh...

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Pause Consultancy

“Dee has provided invaluable and highly professional support to me as a Virtual Assistant. She has the capacity to co-ordinate complex consultancy projects, resolve tricky IT issues and engage directly with my clients. On a personal level she is just a delight to deal with – I am very happy to recommend her.” May 7, 2010  Jo Bostock (Pause Consultancy)

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What’s the difference between Call Answering and Call Handling?

I bet you thought that I was going to wax lyrical on the difference between the above right? Wrong! A good friend and colleague, Helen Stothard of HLSBS has written a great blog post on the subject, so I am going to let you read it in her own words. So here it is; What’s the difference between Call Answering and Call Handling?...

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