What’s the difference between Call Answering and Call Handling?
I bet you thought that I was going to wax lyrical on the difference between the above right? Wrong! A good friend and colleague, Helen Stothard of HLSBS has written a great blog post on the subject, so I am going to let you read it in her own words. So here it is; What’s the difference between Call Answering and Call Handling?...
read moreDebating a move to Google Apps Premier
I currently have my main email address on a hosted Microsoft Exchange server. I pay over £70 a year for the privilege. I’m being driven by my “bottom” line and so have started looking at ways to cut this cost. I need the functionality of being able to sync my emails, contacts, calendar and tasks (not as important), OTA (over the air). I have several other emailaddresses i.e info@, accounts@, enquiries@ which are IMAP enabled accounts on my domain. I have been considering moving over to Google Apps Premier (GAPE) as it will...
read moreUpgrading to Windows 7 from Windows XP?
Many people are rushing to upgrade to Windows 7. However many are not aware what awaits them if they upgrading from Windows XP and not Windows Vista. The first thing you should do is check whether your PC meets the minimum requirements to run Windows 7. You can do that here. I would recommend having at least 2GB of RAM if not more. Make sure that you do any hardware upgrades BEFORE you install Windows 7. The upgrade path is not simple. Windows 7 cannot be installed over Windows XP. Instead, you have two options: Do a CLEAN INSTALL....
read moreHP UK Customer Service – or lack thereof
As some of you may (or not) know, I own an HP Compaq Mini 700 netbook. I love my netbook for many reasons, the main one being its size. It fits nicely into my handbag and means I have access to my office when I am out and about. The battery life could be better and it has now been superseded by the HP Mini 110c but I’m not giving mine up yet. It still looks good though and as far as I am concerned, it can handle most things I throw at it. I know there are many users that don’t like netbooks but it depends on what your needs are. I...
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